Privacy Policy

Your personal data and assets are our top priority. We are fully committed to protecting them.

Axis Bitnedge collects and retains data essential to your trading activities. How we collect and store this information is set out in the Privacy Policy below.

Our policy is shaped by the following principles:

• To ensure complete transparency about our data collection and storage practices:

Our aim is to ensure you understand how we collect and process your data, so you can make informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy sets out the specific methods we use so you have clear and concrete information about how it is used. You are in the driver's seat.

We will always share information promptly whenever we determine you should be informed. Transparency is at the heart of what we do.

Our experienced staff are always available to answer any questions you may have about our processes, including our obligations under United Kingdom law. You can contact us at info@axis-bitnedge.com

• We will only use personal data as set out in our Privacy Policy; no other use is permitted.

We process personal data for purposes including the proper operation of the Axis Bitnedge services and connecting trader-members with third-party trading platforms. We may also use it to maintain and enhance website features and services; protect our rights; and comply with regulatory and other legal obligations. Lastly, we process data where necessary to deliver administrative and other business functions related to the Services provided to you, the client.

To provide better services tailored to your preferences and needs, Axis Bitnedge processes personal data.

• In order to effectively utilise the essential tools needed to protect your personal data and fully safeguard your rights in this regard:

At any time, you can contact us to access all of your personal data. We can also amend or delete it as needed. Additionally, we can facilitate requests to transfer that data to you or to a designated third party. We provide these services and support to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, employing bank-grade safeguards. While no system can offer a 100% guarantee, we remain committed to continually enhancing our defences to the highest achievable standard and strengthening the controls we already have in place.

We have a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

Outlined in this policy are our procedures for the collection, processing, and sharing of any and all data relating to natural persons.

Our policy applies to all natural persons who are identifiable or already identified. This includes any person who can be, or has been, identified in connection with data entrusted to us or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of such personal data.

We do not collect, or seek to collect, any information about individuals under the age of 18. We also do not permit individuals under the age of 18 to use our platform for any purpose. If we discover a user, or any information relating to a person under the age of 18, we will delete that information immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data required to enable you to use our services. Where necessary, we may also request additional personal data to verify account ownership. To maintain and improve the quality of our services, we collect and analyse data about your use of our platform and third-party partner services.

3. You are under no obligation to provide the company with your personal data.

Although you are not obliged to share your data with us, choosing not to do so may limit our ability to provide services. It may also restrict your access to our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that could personally identify you. However, we do gather details such as your specific account activity, users' IP addresses, and the date and time of access. For maintenance, security, and support purposes, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language associated with your account.

In relation to personal data collection, we only collect and store the information you consent to provide to us when you connect with a third-party trading platform through our service.

The personal data you have provided to third-party platforms may include: full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores and processes your personal information solely for the purposes set out in this Policy. All such use and processing comply with applicable laws in United Kingdom.

The company will not handle, process, or transmit your data except in compliance with applicable laws in United Kingdom. The legal bases for this are as follows:

• You have agreed that the company may store and process your personal data. By submitting your information to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, amongst other purposes, the company may be required to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like more information about the data processing we are required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may use your personal data, along with the applicable legal bases.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and carry out related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be subject to those companies’ privacy policies. This may include multiple digital trading platforms.

To enhance the services we offer our clients and improve our services overall, the company may share personal information with its affiliates and partner organisations.

Where required by law, or to protect the company’s rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company, seeking investment, or obtaining a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Cookies and Third-Party Providers

Cookies and similar technologies may be used for site analytics and in collaboration with advertising partners, in accordance with applicable law and industry standards.

Cookies — small text files stored on your device when you visit a website — are used to collect information about browsing behaviour, preferences and similar details. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences and to tailor our services accordingly. These cookies are also used for site analytics and to compile statistics for strategic planning.

Broadly speaking, there are two types of cookies used on this site. Session cookies are stored only for the duration of your browsing session and are deleted when you close your browser. Persistent cookies remain stored in your browser even after your session ends and you leave the site. These enable the site to recognise you as a returning visitor and help streamline your experience.

Types of cookies:

Cookies may be used where necessary, in line with their intended purpose:

Cookies are blocked or have been deleted

If you want to delete or block cookies, you can do so through your browser's settings. Follow the links below for step-by-step instructions on how to do this in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will stop some processes and website features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept longer to comply with local laws, regulations and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. On expiry of that period, and with your consent, it will be shared for a further 12 months.

Our processes include the routine review of all personal data to determine whether it is still required or not.

9. Transfers of personal data to third countries or international organisations

As required for the provision of services and/or for security, personal data may occasionally be transferred to third countries (countries outside your own) and to international organisations under robust security protocols. We apply the highest possible standards of data security to safeguard your data and ensure you retain access to legal remedies and rights in all cases.

All residents within the EEA (European Economic Area) are protected by data protection laws and safeguards.

• Data transfers are always conducted under the EU’s legal jurisdiction and competence, in accordance with the data protection requirements set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are conducted in accordance with Article 46(2). This arrangement is legally binding and enforceable.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set out the conditions for data transfers, and such transfers are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For further information on the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected with industry-leading technical and organisational measures, implemented in line with best-practice standards. These controls provide strong protection against unlawful or accidental destruction, loss, or alteration of data.

While we apply the utmost care and best‑practice procedures for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal data will remain entirely accurate and error‑free. Accordingly, we cannot be held liable for any disclosure of personal data, or for incidental, intangible, indirect, or consequential damage or loss. This includes events beyond our reasonable control, such as disclosure arising from transmission errors, unauthorised third‑party access, system failures, or other similar causes.

If we receive a legally binding request from regulators or other competent authorities, we may be required to disclose your personal data to them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Anything transmitted over the internet, including personal information, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

On this website you may come across links to third-party apps and websites. Please note that these are not affiliated with us and are outside the company’s control, and our privacy policy does not apply to them. They follow their own policies and practices for collecting and processing personal data, and we are not responsible for their activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website before providing any personal data. Confirm that their collection, use and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend our policy at any time. We will notify you of any changes on the website and through other appropriate channels. The updated version of the privacy policy will be published on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your rights regarding personal data

You retain full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict the scope and nature of any processing by us.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible by us and therefore verifiable.

You may request your personal data for verification at any time, and it will be supplied to you in electronic format. If you request additional copies of the data we process, beyond the initial copy provided, a reasonable fee may be charged.

Your rights under the law and our privacy policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data where a request would infringe the rights and freedoms of others.

Right to Rectification

You or the Company may correct any errors in your personal data, whether due to omission or inaccurate details, to ensure it can be processed correctly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or without a lawful basis; 2) if you ask for it to be removed and the Company has no legal obligation to retain it; 3) if you no longer agree to any processing by us, even if lawful and within our or a third-party provider's legitimate interests; and 4) if we are required by law to delete your data.

The right to erasure may be overridden or superseded by legal obligations imposed by the EU or the laws of any Member State. Likewise, where data is required for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that processing of your personal data be restricted where you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where European Union or Member State law prevents deletion; 2) with your consent, where it is required to establish, exercise, or defend legal claims; 3) to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, if you have consented in any form to its collection and it is processed by automated systems.

You have the right to request that any or all of your personal data be transferred to another company or organisation, where technically feasible. This does not affect your right to have your data erased. This right cannot be exercised where doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue our legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it be stopped. This does not apply where there are compelling legal grounds to continue processing, such as for the establishment, exercise or defence of legal claims. In such cases, we may continue to process your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing purposes.

Your Right to Withdraw or Refuse Consent

At any time, and where feasible with immediate effect, you have the right to withdraw your consent for our processing of your personal data. This will not apply retroactively to processing undertaken before your consent was withdrawn.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, every European Union Member State has established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances where your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide you with access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

Requested information will be provided electronically at no cost, unless doing so would contravene the law or the provisions of Section 13. We may charge a reasonable fee or decline a request if it is manifestly unfounded, excessive or repetitive.

We reserve the right to request additional proof of identity where there is reasonable doubt about the identity of the person making a personal data request, to ensure data protection and security.